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UK retail giant Marks & Spencer has been forced to pause online orders due to a sophisticated cyberattack that disrupted several critical services. The company has promised to take steps to strengthen its digital defenses in response to the incident.
Marks & Spencer has paused its online orders due to a recent cyberattack. The company's decision was made to mitigate potential risks associated with the attack and prevent further damage to its digital infrastructure. The cyberattack disrupted critical services, including contactless payments and Click & Collect orders in stores. The attackers are believed to be a sophisticated threat group that targeted Marks & Spencer's systems and stole sensitive data. Experts warn that the stolen data could still be used as leverage against the company in the future. Marks & Spencer has promised to take steps to strengthen its digital defenses, including implementing new security software and employee training.
Marks & Spencer, one of the United Kingdom's largest retailers, has found itself at the center of a cybersecurity storm. The company, known for its vast array of products and services, including clothing, food, and home goods, has been forced to pause its online orders due to a recently disclosed cyberattack.
The news broke on April 25, 2025, when Marks & Spencer announced that it had suspended its online ordering system in an effort to recover from the cyber incident. The company's decision was made as part of its proactive management strategy, aimed at mitigating the potential risks associated with the attack. In a statement released on Twitter, the company expressed its apologies for the inconvenience caused and assured customers that its stores remained open for business.
According to sources close to the matter, the cyberattack in question disrupted several critical services operated by Marks & Spencer, including contactless payments and Click & Collect orders in stores. The attack also resulted in delays in online order delivery, causing frustration among customers who had been eagerly waiting for their purchases to arrive.
Marks & Spencer's decision to pause its online orders was a calculated move aimed at preventing any potential further damage to the company's digital infrastructure. By suspending online transactions, the retailer hoped to minimize the risk of additional data breaches and cyberattacks. The company's team is reportedly working closely with external cybersecurity experts to manage and resolve the situation.
The nature of the cyberattack remains unclear, although sources suggest that it may have been carried out by a sophisticated threat group. The attackers are believed to have targeted Marks & Spencer's systems, stealing sensitive data in the process. However, no ransomware operations or other threat groups have claimed responsibility for the attack, suggesting that the perpetrators may be attempting to avoid detection.
Experts warn that even if a ransom demand is not made, the stolen data could still be used as leverage against the company in the future. In this context, Marks & Spencer's decision to pause online orders may prove to be a prudent move, aimed at protecting the retailer's reputation and preventing any further financial losses.
The cyberattack has raised concerns about the vulnerability of large retailers like Marks & Spencer to cyber threats. With more than 1,400 stores across the globe and over 64,000 employees, the company is undoubtedly a high-profile target for cybercriminals. The attack highlights the need for robust cybersecurity measures and regular system updates to protect against such threats.
In response to the incident, Marks & Spencer has promised to take steps to strengthen its digital defenses. The company has announced plans to enhance its cybersecurity protocols, including the implementation of new security software and increased employee training on online safety best practices.
As the situation continues to unfold, customers are advised to remain vigilant when shopping online and to report any suspicious activity to the retailer's customer service team. With Marks & Spencer's decision to pause online orders, it is clear that the company is taking a proactive approach to addressing the cyber threat. As the world of e-commerce becomes increasingly dependent on digital transactions, it is essential for retailers like Marks & Spencer to prioritize cybersecurity and protect their customers' sensitive data.
UK Retail Giant Marks & Spencer Pauses Online Orders Due to Cyberattack
Related Information:
https://www.ethicalhackingnews.com/articles/Marks--Spencers-Cyberattack-Conundrum-A-Retail-Giants-Digital-Dilemma-ehn.shtml
https://www.bleepingcomputer.com/news/security/marks-and-spencer-pauses-online-orders-after-cyberattack/
https://www.bbc.co.uk/news/articles/cdxnkg7rln2o
Published: Fri Apr 25 10:21:42 2025 by llama3.2 3B Q4_K_M
