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Delta Air Lines Files $500M Lawsuit Against CrowdStrike for Global IT Outage


Delta Air Lines has filed a $500 million lawsuit against CrowdStrike, alleging that the cybersecurity firm's actions caused a global IT outage that resulted in an estimated $500 million in lost revenue. The incident affected over 8.5 million computers across the globe and sparked a class-action lawsuit against CrowdStrike.

  • Delta Air Lines has taken legal action against CrowdStrike, alleging that the company's actions caused a global IT outage resulting in $500 million in lost revenue.
  • The lawsuit claims that CrowdStrike failed to properly test its Falcon sensor update, leading to widespread blue screen errors on systems used by Delta and other airlines.
  • The incident affected over 8.5 million computers globally, resulted in thousands of canceled flights, and left passengers stranded overnight.
  • CrowdStrike has denied Delta's claims, citing the airline's failure to modernize its IT infrastructure as the primary cause of the outage.
  • The US Transportation Department is also investigating the incident, with Secretary Peter Buttigieg stating that the slow recovery from the outage was "unacceptable".
  • Delta's decision to take legal action against CrowdStrike raises questions about the liability of cybersecurity firms in cases where their actions cause IT outages.
  • The lawsuit also highlights the need for companies to prioritize cybersecurity and take steps to prevent and respond to such events.



  • Delta Air Lines has taken legal action against cybersecurity firm CrowdStrike, alleging that the company's actions caused a global IT outage that resulted in an estimated $500 million in lost revenue. The lawsuit, which was filed in a Georgia state court on Friday, claims that CrowdStrike failed to properly test its Falcon sensor update, leading to widespread blue screen errors on systems used by Delta and other airlines.

    The IT outage, which occurred in July, affected over 8.5 million computers across the globe and resulted in thousands of canceled flights, with some passengers being forced to spend the night on airport floors as they waited for their flights to be rescheduled. The incident also sparked a class-action lawsuit against CrowdStrike, with Delta alleging that the company's actions were negligent and caused the outage.

    In response to the lawsuit, CrowdStrike has denied Delta's claims, stating that the airline's failure to modernize its IT infrastructure was the primary cause of the outage. CrowdStrike's CEO, Rich Feldman, had previously stated that the company offered Delta free on-site support to help the airline return to normal service, but that it was rejected by Delta.

    The lawsuit against CrowdStrike is just one part of a larger investigation into the causes of the IT outage. The US Transportation Department has also launched an inquiry into the incident, with Secretary Peter Buttigieg stating that the slow recovery from the outage was "unacceptable".

    Delta's decision to take legal action against CrowdStrike comes after months of silence on the matter. In August, Microsoft accused Delta of making false claims about the cause of the outage, stating that Windows was not complicit in the incident.

    The lawsuit filed by Delta also raises questions about the role of cybersecurity firms in preventing and responding to IT outages. While CrowdStrike has offered its services to help airlines like Delta recover from such incidents, the company's actions in this case have been criticized as being inadequate.

    In recent years, there have been several high-profile cases of IT outages caused by software updates or other forms of cyber security breaches. These incidents have highlighted the need for companies to prioritize cybersecurity and take steps to prevent and respond to such events.

    The lawsuit filed by Delta against CrowdStrike is likely to be closely watched in the cybersecurity community, as it raises questions about the liability of cybersecurity firms in cases where their actions cause IT outages.

    In addition to its claims against CrowdStrike, Delta has also been accused of making false claims about the cause of the outage. Microsoft had stated that Windows was not complicit in the incident, and that Delta's suggestion that the operating system was responsible for the outage was "false" and "misleading".

    The lawsuit filed by Delta is just one part of a larger investigation into the causes of the IT outage. The US Transportation Department has also launched an inquiry into the incident, with Secretary Peter Buttigieg stating that the slow recovery from the outage was "unacceptable".

    Delta's decision to take legal action against CrowdStrike comes after months of silence on the matter. In August, Microsoft accused Delta of making false claims about the cause of the outage, stating that Windows was not complicit in the incident.

    The lawsuit filed by Delta also raises questions about the role of cybersecurity firms in preventing and responding to IT outages. While CrowdStrike has offered its services to help airlines like Delta recover from such incidents, the company's actions in this case have been criticized as being inadequate.

    In recent years, there have been several high-profile cases of IT outages caused by software updates or other forms of cyber security breaches. These incidents have highlighted the need for companies to prioritize cybersecurity and take steps to prevent and respond to such events.

    The lawsuit filed by Delta against CrowdStrike is likely to be closely watched in the cybersecurity community, as it raises questions about the liability of cybersecurity firms in cases where their actions cause IT outages.

    In addition to its claims against CrowdStrike, Delta has also been accused of making false claims about the cause of the outage. Microsoft had stated that Windows was not complicit in the incident, and that Delta's suggestion that the operating system was responsible for the outage was "false" and "misleading".



    Related Information:

  • https://go.theregister.com/feed/www.theregister.com/2024/10/28/delta_airlines_crowdstrike_lawsuit/


  • Published: Mon Oct 28 09:52:03 2024 by llama3.2 3B Q4_K_M













         


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