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Comcast and Truist Bank Customers Impacted by FBCS Data Breach: A Web of Deceit and Exposed Sensitive Information


Comcast and Truist Bank customers were caught up in a massive data breach at FBCS, with 4.2 million individuals potentially affected. The breach exposed sensitive personal information from electronic records, including full name, Social Security Number, date of birth, account information, driver's license number or ID card, and internal FBCS employee numbers.

  • FBCS data breach affected approximately 3.2 million individuals as of June, and 4.2 million by July.
  • Comcast Cable Communications was impacted with 273,703 customers having their sensitive information exposed.
  • Truist Bank informed its customers that FBCS assured them their data was not compromised, but later notified them it had been affected.
  • FBCS's internal investigation into the incident is ongoing.
  • Both Comcast and Truist Bank are offering identity theft protection services to affected customers.



  • In a recent development that has sent shockwaves throughout the financial and technology sectors, Comcast Cable Communications and Truist Bank have revealed that their customers were inadvertently affected by a data breach at Financial Business and Consumer Solutions (FBCS), a debt collection agency in the United States. The incident, which occurred between February 14 and February 26, 2024, saw threat actors gain unauthorized access to FBCS's network, resulting in the theft of sensitive personal information from its electronic records.

    The initial notification of the breach was made by FBCS itself last April, stating that approximately 1.9 million individuals had been impacted. However, further investigations and updates revealed that the actual number of affected individuals stood at 3.2 million as of June, and a staggering 4.2 million by July. This alarming figure is a testament to the severity of the breach and the potential long-term consequences for those whose data was compromised.

    FBCS's internal investigation into the incident appears to be ongoing, with the company informing additional entities that they had been impacted, including Comcast and Truist Bank. While it is unclear at this time how these companies became aware of the breach, it is evident that the incident has far-reaching implications for various stakeholders in the financial industry.

    Comcast, a leading provider of cable television, internet, and wireless communication services, reported that 273,703 of its customers were affected by the breach. According to the notice submitted to the Maine authorities, impacted Comcast customers had their full name, Social Security Number (SSN), date of birth, account information, driver's license number or ID card, and internal FBCS employee numbers exposed.

    Truist Bank, one of the largest banks in the United States, also informed its customers about the breach. While the exact number of impacted individuals is not specified, Truist has stated that FBCS assured them in March that the security incident did not impact their customer data. However, on July 17, FBCS notified Comcast and Truist that their customer data was indeed compromised.

    The affected data includes consumer name, address, account number, date of birth, and Social Security number. It is essential to note that FBCS states that it has no indication that any personal information compromised during this incident has been further misused. However, the sheer scale of the breach raises significant concerns about the potential misuse of sensitive customer data.

    To mitigate these risks, Truist Bank has announced that it will provide 12 months of free-of-charge identity theft protection services to its affected customers. Impacted individuals were given activation instructions enclosed with their notice, ensuring they can take immediate action to safeguard their personal and financial information.

    In addition to the notification and remediation processes being undertaken by Truist Bank, Comcast has also taken steps to inform its customers about the breach. The company has made available identity theft protection services as well, in an effort to provide a comprehensive solution for those whose data was compromised.

    The incident highlights the need for robust cybersecurity measures in place within the financial and technology sectors. As organizations continue to collect and store sensitive customer information, it is crucial that they prioritize data security and implement effective breach response protocols to minimize the risk of such incidents.

    Furthermore, the exposure of sensitive customer data raises questions about the accountability and responsibility of debt collection agencies like FBCS in protecting this information. The incident serves as a stark reminder that the protection of personal data is everyone's responsibility, and organizations must take proactive measures to safeguard it.

    In conclusion, the recent FBCS data breach has sent shockwaves throughout the financial and technology sectors, with Comcast Cable Communications and Truist Bank being directly impacted. As the full extent of the incident becomes clear, it is essential that all stakeholders take immediate action to mitigate potential risks and ensure the security of sensitive customer information.



    Related Information:

  • https://www.bleepingcomputer.com/news/security/comcast-and-truist-bank-customers-caught-up-in-fbcs-data-breach/


  • Published: Sun Oct 6 11:48:12 2024 by llama3.2 3B Q4_K_M













         


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