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CISA Alerts: SolarWinds Help Desk Software Vulnerability Exposed to Active Exploitation


The US Cybersecurity and Infrastructure Security Agency (CISA) has alerted agencies to a newly discovered vulnerability in the SolarWinds Web Help Desk software, which could allow attackers to access sensitive information. The critical flaw has been added to CISA's Known Exploited Vulnerabilities (KEV) catalog due to evidence of active exploitation.

  • The US Cybersecurity and Infrastructure Security Agency (CISA) has issued a critical alert regarding a vulnerability in the SolarWinds Web Help Desk software, tracked as CVE-2024-28987.
  • The vulnerability relates to a hard-coded credential issue that can be exploited by remote, unauthenticated users to access internal functionality and modify data.
  • Organizations with the SolarWinds Web Help Desk software are required to apply the latest fixes (version 12.8.3 Hotfix 2 or later) by November 5, 2024, to secure their networks and mitigate potential risks.
  • The vulnerability highlights the ongoing importance of staying up-to-date with the latest security patches and updates for software applications.
  • Other software vendors have also issued urgent security patches for their products, emphasizing the need for a proactive approach to cybersecurity.



  • The United States Cybersecurity and Infrastructure Security Agency (CISA) has issued a critical alert regarding a newly discovered vulnerability in the SolarWinds Web Help Desk software. The vulnerability, tracked as CVE-2024-28987, has been added to CISA's Known Exploited Vulnerabilities (KEV) catalog due to evidence of active exploitation.

    According to CISA, the vulnerability relates to a hard-coded credential issue that can be exploited by remote, unauthenticated users to access internal functionality and modify data. This allows attackers to potentially read and modify sensitive information contained in help desk ticket details, including passwords from reset requests and shared service account credentials.

    The development comes on the heels of another critical flaw discovered in the same software, CVE-2024-28986, which was added to CISA's KEV catalog two months prior. This latest vulnerability highlights the ongoing importance of staying up-to-date with the latest security patches and updates for software applications.

    SolarWinds had initially disclosed the details of the vulnerability in late August 2024, followed by additional technical specifics from cybersecurity firm Horizon3.ai a month later. However, it remains unclear how this shortcoming is currently being exploited in real-world attacks, as well as by whom.

    In light of active abuse, Federal Civilian Executive Branch (FCEB) agencies are required to apply the latest fixes (version 12.8.3 Hotfix 2 or later) by November 5, 2024, to secure their networks and mitigate potential risks associated with this vulnerability.

    The SolarWinds Web Help Desk software is a widely used application in many organizations, including those within the Federal Civilian Executive Branch. The recent discovery of this critical flaw underscores the importance of timely patching and vulnerability management, as well as regular security assessments to identify and address potential weaknesses in software applications.

    Furthermore, this incident highlights the ongoing need for robust cybersecurity measures and incident response planning. Organizations must be prepared to respond quickly and effectively in the event of a breach or exploitation of a known vulnerability, such as this one.

    In addition to SolarWinds, other software vendors have also issued urgent security patches for their products. For instance, Palo Alto and Cisco have released critical updates to address vulnerabilities in their respective software applications.

    The rise of advanced threats and the increasing sophistication of attackers necessitate a proactive approach to cybersecurity. Organizations must prioritize vulnerability management, patching, and incident response to mitigate potential risks associated with known vulnerabilities like this one.

    In conclusion, the SolarWinds Web Help Desk software vulnerability serves as a stark reminder of the ongoing importance of staying vigilant in addressing emerging security threats. As CISA continues to monitor and update its lists of Known Exploited Vulnerabilities (KEV), organizations must remain proactive in their efforts to secure their networks and protect against potential breaches.



    Related Information:

  • https://thehackernews.com/2024/10/cisa-warns-of-active-exploitation-in.html

  • https://nvd.nist.gov/vuln/detail/CVE-2024-28986

  • https://www.cvedetails.com/cve/CVE-2024-28986/

  • https://nvd.nist.gov/vuln/detail/CVE-2024-28987

  • https://www.cvedetails.com/cve/CVE-2024-28987/


  • Published: Wed Oct 16 12:13:34 2024 by llama3.2 3B Q4_K_M













         


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